Reservations Agent

• Proficient in using computers and office applications (Microsoft Office – Excel, Word, Outlook).

• Excellent command of English (reading, writing, and speaking).

• Ability to work under pressure and collaborate effectively within a team.

• Punctual, reliable, and committed to professional responsibilities.

• Assist customers in making reservations via phone, email, or online platforms.
• Provide excellent customer service by addressing inquiries and resolving any issues during the reservation process.
• Maintain accurate records of reservations and customer interactions.
• Collaborate with other teams to ensure seamless coordination of reservations.
• Stay updated on current promotions to provide customers with the best options.
• Ensure compliance with company policies and procedures.

• Bachelor’s degree in hospitality management, business administration, or related field.
• Proven experience in a similar role, preferably within the hospitality industry.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Familiarity with reservation systems and online booking platforms.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Fluency in English and Arabic is required; knowledge of other languages is a plus.

Conditions for applying for the Waiter job – for Saudis only

1. The applicant must be of Saudi nationality.

2. Well-groomed and polite in dealing with customers.

3. Full availability for work (full-time).

4. Ability to withstand work pressure and speed of achievement.

5. Previous experience in customer service or restaurant field and food service systems is preferred.

6. Commitment to work hours and internal company policies.

7. Excellent communication skills and ability to work within a team.

8. Proficiency in English language fundamentals is considered an additional advantage.

9. Having a valid health certificate is considered an additional advantage.

📍 Work Location: [Jeddah / The Village Complex or Al-Batrij Street]
🕒 Work Hours: [8 hours single shift either morning/evening]
💰 Salary and Benefits: To be determined after the interview.