Retail Operations Manager

We’re Hiring: Fashion Operations Manager – Riyadh

Join a leading fashion retail brand as their Fashion Operations Manager and take charge of multiple stores across Saudi Arabia. This is an exciting opportunity for individuals with a passion for fashion and retail operations.

Key Responsibilities:

• Lead and manage daily store operations across assigned locations in KSA.
• Drive sales performance to consistently achieve KPIs and profitability targets.
• Ensure exceptional customer service, visual merchandising, and in-store experience.
• Monitor inventory levels, manage stock control, and align with the supply chain team for timely replenishment.
• Conduct regular store visits to assess performance, compliance, and operational challenges.
• Mentor, train, and develop store managers and in-store teams to build a culture of excellence and continuous improvement.
• Foster a positive work environment built on trust, respect, and fairness.
• Partner with the Senior Brand Manager to implement retail strategies and growth plans.
• Collaborate with marketing, merchandising, and logistics teams to ensure smooth operational execution.
• Oversee recruitment, workforce planning, scheduling, and team development in line with company policies and labor laws.
• Lead operational readiness for new store openings, seasonal campaigns, and retail initiatives.
• Prepare and present performance reports to the leadership team in Dubai.

Experience & Qualifications:

• Minimum 1 year of experience in a fashion retail operations role, ideally overseeing multiple stores.
• Strong leadership and team management skills.
• Solid understanding of retail KPIs, store operations, and customer engagement strategies.
• High school diploma required; Bachelor’s in Business, Fashion, or Management preferred.
• Proficiency in MS Office and retail POS systems.
• Excellent communication skills in English & Arabic.

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