Hotel Receptionist

Join Our Team at Merya Hotels!
As a Hotel Receptionist at Merya Hotels, located in Jeddah, you will play a crucial role in providing excellent customer service to our guests. You will manage reservations, answer phone calls, and ensure that the front desk operates smoothly in a fast-paced environment.

Key Responsibilities:

• Deliver exceptional customer service to hotel guests
• Handle reservations efficiently and professionally
• Manage incoming phone calls and inquiries
• Maintain organization at the front desk
• Assist in ensuring smooth operations and guest satisfaction

Qualifications:

• Strong interpersonal skills and communication abilities
• Experience in receptionist duties and handling reservations
• Excellent phone etiquette
• Ability to work under pressure and resolve difficult situations
• Attention to detail and strong problem-solving skills
• Fluency in multiple languages is a plus
• Prior experience in the hospitality industry is preferred

Benefits:

• Start date: immediately
• Weekly work hours: 488 hours daily)
• Salary: 4000 SAR + target bonuses

Join Hilton as a Receptionist! At Hilton, we strive to provide exceptional guest experiences every day. As a Receptionist, your role is crucial in delivering a friendly and efficient service from check-in to check-out.

Your Responsibilities:

• Provide reception services for guests to achieve positive outcomes from their queries.
• Ensure efficient check-in/out processes and complete necessary audits.
• Communicate relevant feedback from guests to the Front Office Manager and Reception Supervisors.
• Uphold high standards of customer service at all times.
• Maximize room occupancy and promote hotel services through up-selling techniques.
• Comply with hotel security, fire regulations, and health and safety legislation.
• Assist other departments as necessary.

What We Are Looking For: A successful candidate will exhibit:

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Strong communication skills and a positive attitude.
• Commitment to delivering excellent customer service.
• Competent IT proficiency.

Why Work for Hilton? Hilton is a leader in global hospitality, committed to delivering remarkable experiences across our brands. Join us and be part of a team that brings warmth and hospitality to every guest.

Required Cook To work in Jeddah Conditions: ™ Permanent residence { Experience in cooking (Arab - Asian - Western food) Preference for those with previous experience with large families Benefits: Housing and food, transportation, monthly salary: to be agreed upon, contract Official.