Reservations Agent📣 Job Ad

About the Role:
As a Reservations Agent at Mandarin Oriental, you will play a vital role in ensuring exceptional guest experiences through effective reservation management. You will be a part of a premier hotel group that emphasizes luxury service and refinement.

Responsibilities:

• Answer the hotel’s main telephone line and connect callers to the appropriate extensions.
• Process and confirm guest reservations for accommodations, dining, and spa services.
• Provide detailed information regarding room availability, rates, and hotel policies.
• Accommodate special requests and maintain a record of all relevant guest information.
• Stay updated on hotel features, promotions, and services to enhance guest experiences.
• Ensure compliance with corporate standards and policies, promoting a safe and professional environment.
• Support sustainability initiatives by implementing eco-friendly practices.

Qualifications:
Strong communication skills, an ability to resolve guest inquiries effectively, and knowledge of hotel operational systems will be essential for success in this role. You will also need to build strong relationships with guests and colleagues to foster a positive workplace culture.

At Mandarin Oriental, we pride ourselves on delivering an extraordinary hospitality experience that exceeds guest expectations. Join us and contribute to our legacy of excellence.

Join Our Team!
We're seeking a diligent, detail-oriented Project Coordinator to join our dynamic team at National Parcel Stations Network | Parcelat. As a key member of our team, you will be instrumental in the preparation, implementation, and follow-up of project plans.

Responsibilities:

• Prepare and follow up on project implementation plans, including creating detailed timelines.
• Create and maintain project files for all related documents.
• Prepare and share project plans with stakeholders.
• Document lessons learned for continuous improvement.
• Prepare regular update reports, both technical and financial.
• Conduct site visits for onboarding new customers and evaluate their progress.
• Ensure data accuracy by entering and updating all project data within our system.
• Collaborate with the Operations team to develop best practices.
• Assist with various office tasks, such as arranging meetings and coordinating with other departments.

Requirements:

• Bachelor's degree in supply chain management, logistics management, project management, or related field.
• 13 years of experience in project coordination and management.
• PMP, CAMP, or equivalent project management certification is required.
• Advanced proficiency in Microsoft Excel, Word, and Outlook.
• Knowledge of financial management principles.
• Excellent report writing skills in English.
• Ability to work under pressure and in challenging circumstances.
• Positive attitude with strong problem-solving skills.

Join Burjline Builders as a Seller!
Burjline Builders is seeking enthusiastic and ambitious sellers to join their team. This pivotal role will contribute to achieving sales goals and delivering exceptional customer service through direct interaction with customers to understand their needs and provide appropriate solutions.

Key Responsibilities:

• Welcome customers and provide assistance in a friendly and professional manner.
• Understand customer needs and propose suitable products.
• Achieve individual and team sales targets.
• Be fully familiar with Burjline's products and services.
• Complete sales transactions accurately and efficiently.
• Contribute to creating a positive and welcoming work environment.
• Handle customer inquiries and complaints professionally.
• Assist in product display and inventory organization.
• Participate in team meetings and training sessions.

Qualifications:

• Previous experience in retail sales is preferred but not mandatory.
• Excellent communication skills and ability to interact well with others.
• Customer service-oriented with a focus on satisfaction.
• Able to work independently or as part of a team.
• Proficiency in basic math, reading, and writing.
• Adaptability and eagerness to learn.
• A passion for sales and achieving objectives.