Customer services specialist Jobs in Tabuk

Join us as a Customer Service Specialist at Swissport Saudi Arabia Limited.
In this role, you will be responsible for setting and defining performance and quality indicators in customer service. The successful candidate will be able to contribute to developing programs to maximize the quality and professionalism of customer service systems, and analyze data to understand strengths and weaknesses.
Main responsibilities include:

• Conducting specialized studies and analyses to enable the identification of key performance indicators.
• Developing creative initiatives to ensure customer expectations are met.
• Analyzing customer satisfaction assessment results and providing appropriate recommendations.
• Preparing and preserving professional documents and reports in accordance with approved policies.

Qualifications required:

• A bachelor’s degree in an unspecified major or English.
• Advanced experience in customer service.
• Proficient in English at an advanced level.

This is an ideal opportunity to join a dynamic team and achieve career advancement in the field of customer service. We are pleased to receive your applications.