Social Media Management Specialist📣 Job Ad

• Develop and implement the social media strategy to drive engagement and growth across various platforms.
• Create and curate engaging content, including graphics, videos, and written posts tailored for different social media channels.
• Monitor social media channels and respond to audience inquiries and comments promptly.
• Analyze performance metrics and generate reports to assess the effectiveness of social media campaigns.
• Collaborate with internal teams, including marketing, PR, and digital, to ensure cohesive messaging and branding.
• Stay updated on the latest social media trends, tools, and best practices.
• Manage social media advertising campaigns and budget planning.
• Lead and mentor junior team members in social media best practices and content development.

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• 57 years of experience in social media management or digital marketing.
• Proven track record of successful social media campaigns and engagement strategies.
• Strong knowledge of social media platforms, analytics tools, and content management systems.
• Excellent written and verbal communication skills with a knack for storytelling.
• A creative mindset with the ability to generate innovative content ideas.
• Experience in managing teams and projects effectively.
• Fluency in English; knowledge of Arabic is a plus.

• Attractive compensation and benefits package.

• Develop, implement, and manage social media strategies for our clients.
• Identify and achieve key social media performance indicators.
• Prepare, manage, and monitor social media content plans and calendars.
• Create and execute ideas for creative photoshoots and short videos, collaborating with editors.
• Participate in campaign ideas regarding execution and measure the success of each campaign on social media.
• Stay updated on the latest practices and best techniques in social media.
• Utilize social media tools such as Amplify, Talkwalker, and others.
• Collaborate with customer service, social media, and creative teams to ensure innovative and engaging content.
• Monitor user engagement and suggest content improvements.
• Recruit/train others in the social media team.
• Provide constructive feedback on social media plans and campaigns.

• Bachelor’s degree in Marketing, Communications, or a related field.
• At least 2 years of experience in social media.
• Comprehensive knowledge of various social media platforms.
• Strong written and verbal communication skills in both Arabic and English.
• Exceptional ability to create engaging and unique content.
• Proficiency in content writing, content creation, and social media expertise.
• Effective organizational and time management skills.
• Strong analytical skills to measure and improve performance.

We are a Saudi brand specialized in luxury socks and accessories. We launched from Riyadh in 2024. We focus on high quality and modern design to provide elegant products that suit fine taste, and we are about to start our operations by the end of 2025.

We are looking for a part-time remote freelancer to join our team, taking on customer service tasks and communicating with customers in a friendly and professional manner.

Tasks and Responsibilities:

•Responding to customer inquiries via WhatsApp, Instagram, and others in a personal and friendly manner.

•Tracking new orders on the Salla/Zid/Amazon/Noon platforms with limited permissions.

•Ensuring shipment of orders and coordinating with the shipping company or warehouse when necessary.

•Following up on incomplete orders and communicating with customers with reminder messages such as: "You forgot your cart."

•Offering simple incentive offers when needed to encourage order completion.

•Communicating with customers after the sale until the order is delivered or returned if necessary.

Requirements:

•Previous experience in customer service or communication via social media.

•Strong communication skills and a polite, friendly manner.

•Commitment to accurately tracking orders and coordinating with relevant parties.

•The ability to work remotely with flexibility and professionalism.

•Commitment to working 34 hours per day intermittently, with presence 3 days a week for task follow-up or as needed by agreement.

📌 Nature of the contract: Freelance for a period of 3 months, renewable.