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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
About the Role
Join SadaaCX, a leading Saudi consultancy from the vision of Al Malath Al Arabiya Group, focused on enhancing customer experiences across various sectors including entertainment, education, and tourism. We are looking for a skilled Operations Manager to oversee our daily operations and drive efficiency and quality throughout the organization.

Key Responsibilities
  • Lead and manage daily operations to ensure efficiency and productivity.
  • Develop, implement, and monitor operational policies and procedures.
  • Ensure compliance with quality standards, audits, and operational requirements.
  • Collaborate with cross-functional teams to align operations with business objectives.
  • Manage budgets, resources, and timelines to optimize performance.
  • Identify opportunities for process improvements and cost optimization.
  • Oversee performance metrics and provide regular reports to senior management.
  • Ensure customer satisfaction through high-quality service delivery.
  • Manage risks and develop mitigation strategies for seamless operations.

Qualifications & Skills
  • Bachelor’s degree in Business Administration, Engineering, or related fields.
  • Minimum 10 years of experience in operations management.
  • Proven expertise in quality assurance and operational audits.
  • Strong leadership and team management skills.
  • Professional certifications such as Six Sigma, Lean Management, or PMP are a plus.
  • Proficiency in operational tools and systems.

What We Offer
  • A dynamic and collaborative work environment.
  • Opportunities for professional development and growth.
  • The chance to make a meaningful impact on organizational success.

Requirements

  • Requires 2-5 Years experience

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