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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Four Seasons Hotels & Resorts as a Front Desk Receptionist! We are looking for a dedicated individual to join our team in Riyadh. At Four Seasons, we pride ourselves on providing exceptional service and creating memorable experiences for our guests.

Main Responsibilities:
  • Maintain knowledge of all hotel features, services, and hours of operation.
  • Check in guests in a friendly and engaging manner.
  • Coordinate with relevant departments to enhance guest arrival experiences.
  • Ensure correct reservation details and rates are applied.
  • Handle guest interactions professionally and resolve issues promptly.
  • Assist with guest orientations and hotel services.
  • Perform all front office duties during assigned shifts.
  • Maintain accurate cash handling and nightly auditing responsibilities.

Qualifications: We are seeking Saudi Female candidates who are passionate about hospitality and committed to providing excellent service. Strong communication skills and a knack for problem-solving are essential.

Requirements

  • Females-only workplace
  • No experience required

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Job Description

Job Title: Hotel Receptionist


Responsibilities:

1. Welcoming Guests: Welcoming guests upon their arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and swiftly.

3. Answering Inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing Reservations: Handling the booking system, confirming and modifying reservations as needed.

5. Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as room service and cleaning to ensure a comfortable experience for guests.

7. Keeping Records: Accurately recording necessary information such as guest details and payments.


Qualifications:

- Excellent English language skills.

- Good communication skills.

- Ability to work under pressure.

- Knowledge of basic computer skills.

- Previous experience in the hospitality field is preferred.


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