Restaurant Manager

A regional manager is required for a restaurant chain in Mecca and Jeddah.

Job Summary:
The restaurant manager is responsible for managing and operating the restaurant fully to ensure the highest levels of quality in service and products, achieving sales and profitability goals, as well as leading and developing the team, and ensuring compliance with the company's operational standards and policies.

Tasks and Responsibilities:

• Supervising daily operations of the restaurant and ensuring smooth workflow.
• Monitoring the quality of service and food and ensuring adherence to the approved recipes and standards.
• Managing the work team (task distribution, performance monitoring, training, motivation).
• Creating work schedules and monitoring attendance and departure.
• Handling customer feedback and resolving issues promptly and professionally.
• Monitoring inventory and ordering necessary supplies while ensuring FIFO system implementation.
• Monitoring expenses and revenues to achieve financial goals.
• Overseeing cleanliness, safety, and regular maintenance.
• Preparing and submitting necessary reports to senior management.

Requirements:

• Experience of no less than 35 years in restaurant management or the hospitality sector.
• Strong leadership and organizational skills.
• Ability to work under pressure and solve problems.
• Good knowledge of occupational health and safety procedures.
• Proficiency in using POS systems and operating programs.

Join Hilton as a Restaurant Manager!
At Hilton, we are dedicated to delivering outstanding guest experiences, and as a Restaurant Manager, you will play a key role in this mission. You will be responsible for overseeing restaurant operations, ensuring high levels of customer service, and managing the restaurant team effectively.

Your Responsibilities Include:

• Managing restaurant operations and maintaining exceptional customer service levels.
• Recruiting, training, and developing your team.
• Addressing guest queries promptly and efficiently.
• Working within budgeted guidelines for food and payroll.
• Maximizing sales to achieve revenue targets.
• Collaborating with the Food and Beverage team to develop innovative menus.
• Conducting monthly stock takes and ensuring efficient team performance.
• Setting departmental objectives, budgets, and policies.
• Evaluating guest satisfaction and driving continuous improvement.
• Ensuring compliance with health and safety regulations.

What We’re Looking For:
The ideal candidate will possess:

• Management and/or supervisory experience in Food and Beverage.
• Proven ability to meet financial objectives.
• Compliance with Food and Beverage brand standards.
• Excellent grooming standards and ability to work under pressure.
• A desire to develop both team members and self.
• Flexibility in responding to various work situations.

Preferred Qualifications:

• A degree in a relevant area.
• A passion for delivering exceptional guest service.

Join us to be part of a global leader in hospitality, providing remarkable experiences for our guests every day!