Hotel Receptionist📣 Job Ad

Join Our Team at Merya Hotels!
As a Hotel Receptionist at Merya Hotels, located in Jeddah, you will play a crucial role in providing excellent customer service to our guests. You will manage reservations, answer phone calls, and ensure that the front desk operates smoothly in a fast-paced environment.

Key Responsibilities:

• Deliver exceptional customer service to hotel guests
• Handle reservations efficiently and professionally
• Manage incoming phone calls and inquiries
• Maintain organization at the front desk
• Assist in ensuring smooth operations and guest satisfaction

Qualifications:

• Strong interpersonal skills and communication abilities
• Experience in receptionist duties and handling reservations
• Excellent phone etiquette
• Ability to work under pressure and resolve difficult situations
• Attention to detail and strong problem-solving skills
• Fluency in multiple languages is a plus
• Prior experience in the hospitality industry is preferred

Benefits:

• Start date: immediately
• Weekly work hours: 488 hours daily)
• Salary: 4000 SAR + target bonuses

We at the Snood Hotel Company are looking for a highly skilled receptionist to join our team.

Responsibilities:

• Supervising and coordinating guest services at the reception.
• Handling booking, check-in, and check-out operations.
• Maintaining the reservations list and providing necessary paper records.
• Enhancing customer service levels and satisfaction, and following up on complaints.
• Implementing hotel policies and procedures.
• Building and maintaining strong business relationships with travel agencies.
• Reviewing hotel rates and organizing invoices.

Qualifications:
High school stage with problem-solving skills and communication principles in English.
Job Details:
Six working days a week, with morning/evening shifts, and flexible working hours.