Join Hilton as an Executive Housekeeper!As an Executive Housekeeper, you will be responsible for overseeing all housekeeping and laundry operations to deliver an exceptional guest and member experience while evaluating guest satisfaction and setting department targets and objectives.
Key Responsibilities:- Oversee housekeeping and laundry operations
- Evaluate guest satisfaction levels and monitor trends for continuous improvement
- Operate within departmental budgets and manage schedules effectively
- Set departmental targets, objectives, and policies
- Conduct regular inspections to ensure compliance with standards
- Monitor the performance and appearance of the Housekeeping/Laundry Team, emphasizing training and teamwork
- Maintain communication with all hotel areas and external suppliers
- Manage staffing levels, training, and support team members
- Recruit, train, and develop the housekeeping team
Qualifications:- Experience in housekeeping/laundry in a managerial or supervisory role
- Strong leadership and communication skills
- Commitment to high levels of customer service
- Ability to work under pressure
- IT proficiency and familiarity with property management systems
Hilton is dedicated to providing exceptional guest experiences, making this a fantastic opportunity for passionate individuals looking to contribute to a leading global hospitality company.
